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I needed a simple Headboard, and found this at the top of the search. I can see why it is so popular. The Headboard is PeRFeCt. Yes I'm screaming but this is a great Headboard. If I ever need another color, I will buy happily. It also fits true to its size. I bought my usual as well as a size, and the usual fit perfectly.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Headboard was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Headboard are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
Let me congratulate you on your found this deals. If you think to buy East Urban Home Victorian Upholstered Panel Headboard to yourself. Have a good time on your shopping. I highly recommend it!
Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.
Great Congratulation. If you think to find East Urban Home Victorian Upholstered Panel Headboard for your family 's birthday. I wish you happy for your shopping.
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
I love my Headboard and have received countless accolades. furniture is exactly as described online and yet I was amazed how beautiful it really was in person. I would definitely recommend this furniture!
I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
Very impressed! The colors are exactly as displayed. I am very happy with this Headboard. It is very nice. I'm definitely getting more. Very quick shipping as well.